Billing & Insurance

Billing

We are happy to bill your insurance company for you at the time of service.  Please provide your insurance card to the front office staff at each appointment.  We will coordinate benefits for patients with more than one insurance plan. If you do not have insurance,  full payment at the time of service will be requested. Please take time to review our Financial and Office Policies prior to your visit.  All patients must sign an acknowledgement that they have read and agree to our policies.  Thank you in advance for your cooperation. If you have any questions about your account, please contact our billing service, Navigant Cymetrix, by calling (855)270-2249. 

Insurance

We are contracted with many major health insurance plans in our area, including HMO's.  Insurance companies have many different types of policies.  We recommend that you contact the Customer Service number located on your insurance card to inquire as to whether or not we are participating with your particular plan 

Patients are ultimately responsible for payment of all services rendered

We strongly urge you to know what benefits are covered by your plan.  As a courtesy to our patients, we will directly bill your insurance plan for you, including those with which we are not contracted.  We do not guarantee coverage for all services rendered, nor does your insurance company.  Only your insurance company knows your plan and coverage in detail; if you have questions about coverage, please contact your insurance plan Member Services department. 

Co-pays

Co-payments must be paid at the time of service. We accept cash, Visa, American Express, Discover and MasterCard. No personal checks are accepted. 

Billing Questions

Please direct all of your billing questions to our billing service, Navigant Cymetrix, at (855) 270-2249.